One of the reasons I paid for a premium membership was to be able to reorganize my Rum bottles in order of preference in my rum cabinet and add some “flair” to the cabinet.
So far I have been unable to move any of my bottles or add “flair” to the cabinet. I contacted Andy who advised to “drag” bottles and basically “drop” them to the preferred location (same for the “flair” icons BUT that still doesn’t work.
Paul B
(PREMIUM)
from
United States
with
233 ratings
Replied
18 Jan '19
Jagsroy:
There was a bug in the cabinet whereby it multiplied the number of bottles on the lower shelves for Premium members. I brought this to Andy's attention and it has now been fixed. However, you may have been trying to move bottles while this bug was still in place. Try it again. Just drop and drag each bottle to wherever you want it. My entire 200 bottles are all ranked in the exact order that I have them in my spreadsheet. Having my cabinet match this is extremely beneficial!
Thank you Paul.
The “re-order” of my bottles is the reason I paid for the membership. Just tried again ro drag and drop but the bottles return to their original positions.
I wonder if the administrator has access to my account / cabinet and could try from his end to resolve the issue. I am by no means computer savvy but am familiar with the drag and drop feature, it simply doen’t work on my cabinet.
By the way I read the comments on the discussion and stream every day and enjoy your comments. You are very knowledgeable on rum. Keep posting!
Paul B
(PREMIUM)
from
United States
with
233 ratings
Replied
18 Jan '19
Jagsroy:
I just moved a few more bottles around and did just fine. Press the left mouse button on the bottle that needs to move. Hold that left button down as you move the bottle. As it gets to it's new position, you will see other bottles in that area move around. You are still holding down the mouse button. When the bottle finally is placed where you want it, let go of the mouse. Let me know if this helps. If not, then maybe a background software package or anti-virus program could be interfering.
Paul B
(PREMIUM)
from
United States
with
233 ratings
Replied
18 Jan '19
Jagsroy:
When moving the bottle to it's new position, adjacent bottles need to move and make room for the new one. If you place the bottle on top of another bottle, it will most certainly jump elsewhere. Do not let go of the mouse button until you are satisfied with the bottle's new position. Very skinny and very wide bottles can also be quite tricky to move and make room for the new bottle.
Andy
from
United Kingdom
with
128 ratings
Replied
18 Jan '19
Hey guys, I think there were a few problems with the preimum cabinets. Looks like we solved the multiple bottle bug, now looks like we're having a drag/drop bug in IOS. We're on it to find a fix! Looks like in the mean time desktop and mobile browser drag/drop is indeed working.
Paul B
(PREMIUM)
from
United States
with
233 ratings
Replied
18 Jan '19
Andy & Jagsroy:
I only use a desktop computer with a big screen and a real mouse. I don't even own a smart phone, just an old time stupid phone at a half G speed. I had a laptop with Windows 10 and brought it back for a refund after only two days. I just love my desktop computer!
Hey Andy, there seems to be a general problem with user interactions in iOS: sometimes I push on a button, but it just does nothing. The picture/list toggler on top of the cabinet for example: sometimes it works, sometimes not...
Paul B
(PREMIUM)
from
United States
with
233 ratings
Replied
19 Jan '19
Jagsroy:
Once your cabinet is properly ordered from your laptop, each new rating will appear at the very left of your top shelf. These can then be individually moved to where they belong via your laptop until the IOS problem is fixed. After this, you will have no more problems.
I became a Premium member because I love this website. Then the option of ordering one's cabinet became an option. This was an added bonus that should encourage a lot of members to also become Premium members. When you have rated as many rums as I have, pictures of the bottles in proper order really shows where each new rum really belongs. No easy task, but this satisfies the perfectionist in me.
Premium Members Advantages
Premium Members Advantages
One of the reasons I paid for a premium membership was to be able to reorganize my Rum bottles in order of preference in my rum cabinet and add some “flair” to the cabinet.
So far I have been unable to move any of my bottles or add “flair” to the cabinet. I contacted Andy who advised to “drag” bottles and basically “drop” them to the preferred location (same for the “flair” icons BUT that still doesn’t work.
What am I doing wrong?
Signup to like this comment
Replied 18 Jan '19
Andy
Can you resolve this issue for me?
Signup to like this comment
Replied 18 Jan '19
Jagsroy:
There was a bug in the cabinet whereby it multiplied the number of bottles on the lower shelves for Premium members. I brought this to Andy's attention and it has now been fixed. However, you may have been trying to move bottles while this bug was still in place. Try it again. Just drop and drag each bottle to wherever you want it. My entire 200 bottles are all ranked in the exact order that I have them in my spreadsheet. Having my cabinet match this is extremely beneficial!
Signup to like this comment
Replied 18 Jan '19
Thank you Paul.
The “re-order” of my bottles is the reason I paid for the membership. Just tried again ro drag and drop but the bottles return to their original positions.
I wonder if the administrator has access to my account / cabinet and could try from his end to resolve the issue. I am by no means computer savvy but am familiar with the drag and drop feature, it simply doen’t work on my cabinet.
By the way I read the comments on the discussion and stream every day and enjoy your comments. You are very knowledgeable on rum. Keep posting!
Thank you Paul
Signup to like this comment
Replied 18 Jan '19
Jagsroy:
I just moved a few more bottles around and did just fine. Press the left mouse button on the bottle that needs to move. Hold that left button down as you move the bottle. As it gets to it's new position, you will see other bottles in that area move around. You are still holding down the mouse button. When the bottle finally is placed where you want it, let go of the mouse. Let me know if this helps. If not, then maybe a background software package or anti-virus program could be interfering.
Signup to like this comment
Replied 18 Jan '19
Jagsroy:
When moving the bottle to it's new position, adjacent bottles need to move and make room for the new one. If you place the bottle on top of another bottle, it will most certainly jump elsewhere. Do not let go of the mouse button until you are satisfied with the bottle's new position. Very skinny and very wide bottles can also be quite tricky to move and make room for the new bottle.
Signup to like this comment
Replied 18 Jan '19
Thank you Paul.
I am currently using an iPad and there are no left-right mouse options. I will be back home tonight and will try on my laptop.
Thanks again
Signup to like this comment
Replied 18 Jan '19
Hey guys, I think there were a few problems with the preimum cabinets. Looks like we solved the multiple bottle bug, now looks like we're having a drag/drop bug in IOS. We're on it to find a fix! Looks like in the mean time desktop and mobile browser drag/drop is indeed working.
Signup to like this comment
Replied 18 Jan '19
Andy & Jagsroy:
I only use a desktop computer with a big screen and a real mouse. I don't even own a smart phone, just an old time stupid phone at a half G speed. I had a laptop with Windows 10 and brought it back for a refund after only two days. I just love my desktop computer!
Signup to like this comment
Replied 18 Jan '19
Hey Andy, there seems to be a general problem with user interactions in iOS: sometimes I push on a button, but it just does nothing. The picture/list toggler on top of the cabinet for example: sometimes it works, sometimes not...
Signup to like this comment
Replied 18 Jan '19
Andy.
I just logged in with my laptop and everything works well. There is definitely an IOS problem. Just thought I should confirm this with you.
Simon
Signup to like this comment
Replied 19 Jan '19
Jagsroy:
Once your cabinet is properly ordered from your laptop, each new rating will appear at the very left of your top shelf. These can then be individually moved to where they belong via your laptop until the IOS problem is fixed. After this, you will have no more problems.
I became a Premium member because I love this website. Then the option of ordering one's cabinet became an option. This was an added bonus that should encourage a lot of members to also become Premium members. When you have rated as many rums as I have, pictures of the bottles in proper order really shows where each new rum really belongs. No easy task, but this satisfies the perfectionist in me.
Signup to like this comment
Replied 19 Jan '19
Thanks again Paul B.
As I said before I enjoy reading your comments which are always helpful and well researched. 👍
Signup to like this comment
Replied 2 Feb '19
Thank you for fixing the IOS problem Andy. Works like a charm on the iPad now. 👍
Signup to like this comment
Replied 8 Feb '19
Great to hear! that was a tough one but glad we got it sorted :)
Signup to like this comment